This Internet Privacy Disclosure applies to your use of the websites and mobile services of Liberty Capital Bank. If you are a Liberty Capital Bank client, our Customer Privacy Notice will govern how we handle your personal information.
Visitors to Liberty Capital Bank's website remain anonymous. We do not collect identifying information about visitors to our site. We use standard software to collect non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP address (A numeric address given to computers connected to the internet)
- Web browser used
- City, state, and country
The bank uses this information to create summary statistics and analysis.
Visitors may elect to provide us with personal information via e-mail, online registration forms or by subscribing to one of our services. This information is used internally, as appropriate, to handle the sender's request.
Some areas of our website may use a cookie temporarily stored in the computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.
When you subscribe to our online or mobile banking services, we will require certain personal information to verify your identity and respond to your requests. This may include collection of information about your device including your internet protocol address, your browser type, location preferences, identification numbers associated with your device, and your mobile carrier. We may also require that you use additional authentication information such as tokens, one-time access codes, or other such similar mechanisms in order to authenticate your use of services. For information related to the use of our Mobile Banking apps, please review our Mobile Privacy Disclosure.
When you subscribe to a service or communicate with us via email, we may be obligated by law to retain communications and other information concerning you. In addition, we may retain and use communications, transaction details, and identifying information (such as IP addresses) in order to maintain audit trails for security and anti-fraud purposes.
Click here to view our Consumer Privacy Policy
Privacy of Children
Liberty Capital Bank websites are not intended for use by children under the age of 13. Only the parent or legal guardian of the child may utilize any services provided through our websites which require a password, user ID, or any other information of the user, even when an account has been established on the child's behalf.
Links to other sites
We may provide links to third party sites, such as US Government, Better Business Bureau or other websites that may provide useful information for our clients. If you follow links to sites not affiliated or controlled by Liberty Capital Bank, you should review their privacy and security policies and other terms and conditions. Liberty Capital Bank does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.
Texas Complaint Notice
Liberty Capital Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Liberty Capital Bank should contact the Texas Department of Banking. Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means below:
In Person or U.S. Mail: Texas Department of Banking, 2601 N. Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
Telephone No.: (877) 276-5554 Fax No.: (512) 475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov